18th March 2023, Lusaka, Chilanga Cement held its first edition of the 2023 customers’ appreciation dinner on Friday 17th March 2023. The glamorous event which was held at Twangale Park was aimed at engaging, networking, and appreciating customers for their support of the business.
For the past 73 years, Chilanga Cement has been committed to not only building a sustainable nation but also to delivering the highest quality products and services that meet its customer’s needs. The company strives to exceed customers’ expectations every day and is dedicated to providing them with an exceptional customer experience.
Speaking at the event, the Chilanga Cement Chief Executive Officer, Mr. Jianping Chai said the company remains committed to not only building a sustainable nation but also to the delivery of the highest quality products and services that meet the needs of its customers.
“As Chilanga Cement we strive to exceed your expectations every day, and we are dedicated to providing you with an exceptional customer experience. With your support, our commitment to you is to make your business prosper as we do for ours because this is the only way we will promote job creation to build tomorrow today,’’ he explained
Mr. Chai further disclosed that the company would continue to incorporate innovative solutions to its business model and would soon roll out a self-service digital application that will give customers the freedom to place orders, monitor and reconcile their accounts from wherever they are.
At the same event, Chilanga Cement Executive Assistance (Supply Chain & Commercial) Brian Chen re-echoed that the company would continue to live up to its brand promise of building tomorrow today through continued collaboration with various stakeholders.
The customer appreciation event is one way in which the company is thanking those who have achieved excellence and contributed to its success. Various customers walked away with different awards and prizes.
Issued by
Gift Danga
Corporate Affairs and Communications Manager
Tel: +260211 367 561
zambia.communication@huaxincem.com
About Chilanga Cement Plc
Chilanga Cement Plc is Zambia’s preferred provider of building materials and construction solutions in Zambia and the region. Chilanga Cement operates a network of facilities, which includes two integrated cement plants in Chilanga and Ndola, and distributes by road and rail to all corners of the country and the region. It employs more than 750 local people, providing additional employment to about 1,000 dedicated drivers. In the last 72 years, the company has helped shape Zambia’s infrastructure and economy, as well as generated foreign exchange for the nation through export to the region.
About Huaxin Cement
Chilanga Cement is part of the Huaxin group that was founded in 1907. Huaxin Cement has been known as “the cradle of the cement industry of China” and has made outstanding contributions to both national and local economic and social development during its history of over 115 years. Huaxin Cement has been certified as “AAA” of Corporate Credit Rating and the brand of Huaxin Fortress has been a well-known trademark in China. Huaxin has more than 270 subsidiary companies globally and is involved in the integrated development of the entire industry chain in the fields of cement, concrete, aggregates, environmental protection, equipment manufacturing, and engineering, as well as new building materials.